Do you ever feel like your technology setup grew without you really noticing? One day you had a laptop and a few software licenses, and now you’re juggling dozens of tools, some of which you don’t even remember signing up for.  A recent SaaS management index found that small businesses with under 500 employees use, on average, 172 cloud-based apps. And many don’t have a formal IT department to keep it all straight. That’s a lot of moving parts. Without a plan, it’s easy for

Sometimes the first step in a cyberattack isn’t code. It’s a click. A single login involving one username and password can give an intruder a front-row seat to everything your business does online.  For small and mid-sized companies, those credentials are often the easiest target. According to MasterCard , 46% of small businesses have dealt with a cyberattack, and almost half of all breaches involve stolen passwords. That’s not a statistic you want to see yourself in. This gu

Picture someone in the middle of a presentation, with the room (or Zoom) fully engaged, when their laptop freezes. You can almost hear the collective groan. That tension sticks, and if it happens often, it doesn’t just derail a meeting. It chips away at how people feel about their jobs. That’s why IT isn’t just about servers, software, or “keeping the lights on” anymore. It’s about the day-to-day experience employees have every time they log in, click a link, or try to share

You come into work on Monday, coffee still hot, only to find your email full of urgent messages. An employee wants to know why their login isn’t working. Another says their personal information has shown up in places it shouldn’t. Suddenly, that list of “things to get done” is replaced by one big, pressing question: What went wrong? For too many small businesses this is how a data breach becomes real. It’s a legal, financial, and reputational mess. IBM’s 2025 cost of data bre